The sun is out and temperatures are rising. You know what that means–HVAC busy season is here. With the change in season comes an uptick in jobs, meaning time is of the essence to keep customers happy and revenue flowing strong.
Managing the logistics of jobs can be a challenge as workloads increase. But it’s also important to think about generating future business for the slower seasons. To help, we’ve put together three tips for contractors to grow your customer base during the summer.
3 Tips to Grow Your HVAC Customer Base
1. Offer Maintenance Plans on Every Job
As the HVAC busy season, summer is the best time to grow your customer base and generate future jobs for the slower seasons. So, where do you start? Offering customers an HVAC preventative maintenance plan during every job is a win-win.
HVAC maintenance plans ensure a steady flow of year-round business – A/Cs on in the summer, furnaces in the winter. For customers, regular maintenance helps avoid costly repairs and maximizes equipment lifespan. It also puts you top of mind should an emergency call come in.
For existing customers, regular maintenance ensures the work is quick and efficient when the HVAC busy season hits. That creates time to grow your customer base and take on new jobs. Offering maintenance plans helps build relationships with new customers, which ensures future work and the potential for additional referrals.
Using a preventative maintenance plan software like Payzerware is an easy way to simplify the process. You can easily create and manage maintenance plans, as well as schedule recurring tasks, assign technicians, and set up reminders for future maintenance activities.
2. Utilize Professional HVAC Proposals and Proposal Comparisons
With more summer jobs coming in, you can expect to be generating more proposals. Doing this manually can be a time-sucking task during the HVAC busy season. It can be especially difficult if you’re creating unique proposals for each individual service offering.
Standardizing your proposal processes will save you crucial time, allowing you to focus on securing contracts and growing your customer base. Using a professional HVAC proposal can be a game-changer.
For example, a solution like Payzerware allows you to generate proposals in a flash. That way, you ensure it highlights your areas of expertise, outlines the scope of work, and provides key information on your service offerings. Once the proposal is signed off on, you can then convert it seamlessly into an invoice.
3. Ensure Cost Coverage with Flat-rate Pricing
It’s common to price contract jobs based on labor rates or time and materials. This can be effective to cover labor and material costs, but it leaves room for ambiguity about the cost when the final bill is presented.
HVAC Flat-rate pricing is an alternative strategy that has become more prevalent. It offers set prices that take your costs into account and set you up for a healthy profit. For customers, it provides transparent and predictable pricing. That way, there are no surprises when they receive their final bill.
Using flat rate pricing software helps you to implement and manage a flat rate pricing model. That allows you to build a pricing catalogue for all of your service offerings. Then, contractors can easily use the software to generate quotes and invoices for individual jobs (and you can track them all in one place).
Simplifying HVAC Busy Season with Payzerware
Prioritizing job efficiency is key to getting the most out of the HVAC busy season and growing your customer base. HVAC management software helps streamline operations so you can focus on the quality of service and building customer relationships.
Finding the right partner can be challenging during your busiest time of year. But it doesn’t have to be. Payzerware is an all-in-one field management software platform that empowers you to simplify operations, sell more, and improve collections.
Here’s what one customer had to say:
“Using Payzerware has made our business more efficient. We’re seeing more customers, closing more sales, and handling less paper. Our techs are seeing one additional customer per day” – Forest City Heating & Air
To learn more about Payzerware and how you can simplify the HVAC busy season, let’s get in touch.
